Delivery Information

Any orders placed after 1pm or during weekends/bank holidays, will be dispatched the next working day. 

 

UK - England, Scotland, Wales & Northern Ireland

UK Standard Tracked Delivery - £3.99

Delivers in approximately 3-5 working days
 

UK 24 Hour Tracked Delivery - £5.50

Delivers in approximately 1-2 working days
 

UK Next Day Delivery* - £8.99

*Orders must be placed by 1pm Mon-Thurs for delivery the next working day.
We do not currently do next day delivery for orders placed from 1pm Friday to 12am Saturday.
 

UK FREE SHIPPING - Orders over £75

 

Europe

EU - £15.00 (customs charges may apply)
Delivers in approximately 5-20 working days.
 

Rest of the World

Rest of the World - £20.00 (customs charges may apply)
Delivers in approximately 5-40 working days - The delivery time may vary depending on the destination country where the package will be delivered. 

Rest of the World - FREE SHIPPING - Orders over £200 (customs charges may apply)
Delivers in approximately 5-40 working days - The delivery time may vary depending on the destination country where the package will be delivered.


 

Customs and Import Duty

Customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the customer.
Unfortunately we have no control over these charges or customs policies and import duties vary widely from country to country so we cannot give an exact figure of the fee you will incur. You may wish to contact your local customs office for current charges before you order, so you are not surprised by charges when your parcel arrives.
 

Refusal of Parcels

If you refuse a parcel you will be liable for the return costs and customs charges if applicable. These charges will be deducted from the cost of your order.
 

Lost or Stolen Parcels

In the rare circumstance that an item is missing or lost in transit, we will need to raise a full investigation with our couriers. This can take up to 4 weeks to confirm with them the location of your parcel. Once we can confirm this, we can reimburse you.